Refund policy

Returns and Refunds

We want you to be happy with your purchase. You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition and packaging, with proof of purchase. Please contact us through our Contact page before returning an item. Returns sent without prior approval will not be accepted.

Customers are responsible for return shipping costs unless the item arrives damaged, defective or incorrect. Original shipping charges are non-refundable.

Damaged or incorrect items

Please inspect your order upon arrival. If an item is damaged, defective or incorrect, contact us within 48 hours and include clear photographs so we can resolve the issue.

Non-returnable items

Custom or personalized items, gift cards, final-sale items and used or damaged products cannot be returned, except where required by applicable law.

Refunds

Once your return has been received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

This policy does not limit any rights available under applicable consumer protection laws.