FAQ

Frequently Asked Questions

What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.

Do you offer free shipping?
Yes. Free standard shipping is offered on Canadian orders of $150 or more. Orders under $150 are subject to a flat shipping fee of $9.99.

How long does shipping take?
Orders are carefully prepared and shipped as soon as possible. Delivery times may vary depending on your location and the shipping carrier.

Can I send an order as a gift?
Yes. Simply enter the recipient’s address at checkout. Every order is carefully packaged and may be sent directly as a thoughtful gift.

How should I care for my items?
Care instructions are included on each product page. Please follow them carefully to preserve the quality and beauty of your items.

Do you accept custom orders?
Custom orders are coming soon. Please visit our Custom Orders page for future updates.

What if I have a question about a product or my order?
Please contact us through our Contact page or on Instagram at @tinybloom.ca. We would be happy to assist you.